Last Updated 11/7/2025

By visiting this website, you agree that you are engaging Admired (“the Company”) for the purposes of seeking medical treatment and related services.

For purposes of this Agreement, “Telehealth Provider(s)” or "provider(s)" refers to one or more independent, third-party, licensed healthcare providers or medical group(s) that contract with the Company to deliver telehealth services through the platform. These providers are not employed by the Company, and all medical decisions are made independently at their discretion.

For purposes of this Agreement, “Pharmacy Partner(s)” refers to one or more independent, third-party, licensed pharmacies that contract with the Company to fulfill prescriptions issued by Telehealth Providers. These pharmacies are not employed by the Company, and the Company does not control or supervise their operations. All pharmacy services are provided at the sole discretion of the Pharmacy Partners.

By signing below, I understand and agree to the following:

1.  Scope of Services

You are engaging the Company for a particular medical condition(s). This will require the following:

1. Initial contact with the Company where preliminary information is collected
2. A potential screening conversation with a Company representative
3. A good faith examination via telemedicine with a medical professional to collect medical history, etc. (may not be in-person)
4. Review of your case by a  medical provider licensed in your state
5. A prescription for medications or other products that will be submitted according to the provider’s independent medical judgment.
6. The quantity of medication dispensed and the frequency of shipments may differ from the supply option selected by the user. All prescribing decisions, including dose, quantity, refill schedule, and amount dispensed at one time, are determined solely by the Telehealth Provider based on the patient’s medical history, clinical guidelines, and considerations of safe usage. Prescription fulfillment is provided exclusively by Pharmacy Partner(s), who may dispense medications in accordance with the prescription and applicable laws and regulations. The Company does not control or supervise the professional judgment of Telehealth Providers or the operations of Pharmacy Partner(s).
7. Our Pharmacy Partners will fill your prescription and either ship it to your location or send it to your local pharmacy.
8. While the Company does not guarantee specific turnaround times, standard review requests are typically processed within twenty-four (24) hours, depending on request volume and the type of treatment. Any service, treatment, add-on, or upgrade described as “Express” refers solely to administrative or operational prioritization, meaning the request may be placed earlier in the queue. Express designation does not imply clinical urgency, faster medical evaluation, or a guaranteed outcome. Express services may be included in the base price or offered as a paid upgrade.
9. Possible follow up on the treatment plan with the provider, or you may reach out to your primary care physician or other provider of your choice.  
10. You must reside in a state other than AR, DC, DE, ID, KS, LA, MS, NM, RI or WV, which are excluded from receiving treatment from Admired. 

2.  Purpose and Scope of Telemedicine

You understand that your interactions with medical providers will be through telemedicine. Telemedicine involves the use of electronic communications to enable your healthcare provider(s) at a different location to conduct a patient visit, including gathering medical information and conducting a virtual examination for the purpose of improving patient care. Telemedicine also involves a provider reviewing your case and recommending a treatment plan without you present by audio or video. A telemedicine visit is the same as an in-person visit under the laws of all 50 states.

Providers you interact with may include primary care practitioners, specialists,  subspecialists, nurse practitioners, registered nurses, medical assistants, and other healthcare providers. 

All telemedicine visits with the assigned  provider involve the transmission of information that may be used for diagnosis, therapy, follow-up, or education via internet or telephone communication. This information may include progress reports, assessments or other intervention-related documents, bio-physiological data, videos, pictures, text messages, audio, and any digital form of data. 

3.  Protected Health Information

You understand that all your medical information, also known as Protected Health Information (PHI), that is shared or transmitted between you and your healthcare provider is protected by privacy laws such as the Health Insurance Portability and Accountability Act (HIPAA). However, you understand and agree that the Company is not a healthcare entity and is therefore not bound to such privacy laws when you initially share information prior to meeting with a healthcare provider. Nevertheless, the Company will diligently safeguard any medical information you share. After you meet with a provider, any information shared with the Company by the provider or pharmacy is protected under the various privacy laws, and the Company is bound to the restrictions of these laws. 

You understand, agree, and expressly consent to the Company, its administrative staff, Telehealth Providers, and other professionals obtaining, using, storing, and disseminating to necessary third parties, information about you, including possibly your image, as necessary to provide telemedicine services. As with any Internet-based communication, you understand that there is a risk of security breach. Electronic systems used will incorporate network and software security protocols to protect the confidentiality of your PHI and imaging data and will include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption. 

You understand that disruptions of signals or problems with internet or phone infrastructure may cause broadcast and reception problems (e.g., poor picture or sound quality, dropped connections, audio interference) that prevent effective interaction between consulting provider(s), participant, patient, or care team. You hereby release and hold harmless the Company, Telehealth Providers, Pharmacy Partners, third-party professionals, its independent contractors, and all members of your care team from any loss of data or information due to technical failures associated with the telemedicine service. You understand and agree that the PHI you provide at the time of your telemedicine service may be the only source of health information used by the medical professionals during the course of your evaluation and treatment at the time of the telemedicine visit, and that these professionals may not have access to your full medical record or information. 

You also understand that you will be given information about tests, treatments, and procedures, as applicable, including the benefits, risks, possible problems or complications, and alternate choices for your medical care from your provider(s). You have the right to withhold or withdraw consent to the use of telemedicine services at any time. You understand that you have the right to make a formal written request for your medical record from your healthcare provider and to have a copy of this PHI policy.

4.  Non-Medical Information

Any information that is not considered PHI – in other words, not medical information – is not protected by HIPAA or other healthcare privacy laws. While the Company will still safeguard this non-medical information, you agree to allow the Company to use it to reach out to you for educational purposes or to provide you with additional services and offers. The Company will not sell or otherwise share your non-medical information with any other person or business other than to assist the Company in providing you with additional services and offers. The Company may use your information to remarket to you. Remarketing refers to a marketing strategy that involves targeting individuals who have previously interacted with a business or its website. It aims to re-engage those users by showing them relevant ads or promotional content across various platforms, such as search engines, social media, or display networks. By reminding past visitors about a product, service, or brand they have shown interest in, remarketing helps to increase brand visibility, drive conversions, and encourage return visits or purchases.

You expressly understand and agree to allow the Company to use its processes to follow up with you in order to provide you with potential additional services and offers.

You also understand and agree that the Company reserves the right to monitor general use of the Service at any time as it deems appropriate and to remove any materials that, in its sole discretion, may be illegal, may subject the Company to liability, may violate this Agreement, or are, in the sole discretion of the Company, inconsistent with the Company’s purpose for the Service.

5.  Accuracy of Information; Compliance; No Guarantees

You agree that all information you give to the Company, its agents, and third-party providers will be completely accurate and truthful to the best of your knowledge and ability. You assume full responsibility for any adverse event or outcome as a result or faulty, inaccurate, or false information.

You agree to comply fully with the Company’s processes and procedures. You also agree to comply fully with your medical provider’s treatment plans, protocols, and instructions. You take full responsibility for any adverse event or outcome as a result of non-compliance and waive any action against your provider or anyone else.

You understand and acknowledge that every person’s body is different and responds differently to treatments and substances. You understand and agree that neither the Company nor your healthcare provider(s) guarantee any specific outcomes or results from your treatment plans or medications.  

6.  Choice of Provider and Pharmacy

While the Company will be assigning you a third-party medical provider(s) to perform examinations and reviews of your case, as well as creating a treatment plan, you have the right to request the Company to assign you a different provider(s) if you have a valid reason for doing so. You only need to reach out to the Company to make this request.

In addition, while prescriptions are filled by our third-party licensed pharmacy and quickly shipped to your location for your convenience, you have the right, if you insist, to request that the prescription be sent to a local pharmacy of your choice. You only need to reach out to the Company to make this request. However, you must ensure that your pharmacy has the requisite knowledge and capability to fill the prescription, including the ability to compound certain prescribed medicines.  

7.  Provider Relationships and Waiver of Responsibility 

The medical provider(s) who will be examining and treating you are independent licensed professionals who are part of the Company’s network of affiliated providers. However, these providers are not employees of the Company, nor does the Company control or supervise their medical activities. 

You therefore agree to enter into a provider-patient relationship independently with your provider(s). You understand and acknowledge that any problem you have with your actual medical treatment rests solely on the provider(s) offering that treatment, and you waive all right to hold the Company legally or otherwise liable/responsible for any problem or harm resulting from a provider’s independent medical judgment or actions.

Likewise, the Company’s designated pharmacy is a licensed pharmacy that operates independently, relying on its own expertise and judgment providing pharmacy services. You waive all right to hold the Company legally or otherwise liable/responsible for any problem or harm resulting from the pharmacy’s judgment or actions.

You agree to take any legal or other action for issues with your provider(s) or the pharmacy directly with these persons/entities.

8.  Emergency Situations

In the event that you have a serious reaction to any treatment or medication given by your independent healthcare provider, do not contact the Company. You agree to contact your primary care provider, go to the emergency room, or call 911.

9.  Age Restrictions

The Company’s services are designed for adults only. You acknowledge that you are at least Eighteen (18) years of age and are legally capable of entering into this Agreement. 

10.  Termination by the Company

The Company reserves the right to terminate this agreement and end its relationship with you, including the provider-patient relationship, at any time and for any reason, including but not limited to any violation of any section or provision of this Agreement. If termination occurs because of violation or because you voluntarily terminate, you forfeit any payment or right to a refund, rebate, discount, or any other financial remuneration.

11.  Cancellations / Refunds

Once you purchase a treatment through the Admired platform, your payment is final and non-refundable. All consultations are conducted by licensed medical professionals, not algorithms, ensuring personalized care. Since medical evaluations and pharmacy fulfillment incur costs as soon as an order enters the queue, we are unable to issue refunds—even if you request to cancel after placing the order.

Some treatments may have specific exceptions or additional terms. By completing your purchase, you acknowledge and agree to any treatment-specific policies outlined on this page.

If you have any concerns about your treatment, please reach out to the support team within the Admired member portal, and they will do their best to assist you.

12. Ongoing Care and Recurring Billing

Certain treatment plans offered through the Admired platform may involve ongoing care and recurring shipments of prescribed medications (“Refill Program”). Admired’s role is to coordinate access to care provided by independent, U.S.-licensed healthcare professionals and pharmacy partners. These healthcare professionals determine whether treatment is appropriate and, if prescribed, establish the quantity, supply duration, and refill schedule that best support safe and effective care.

By completing a purchase, you acknowledge and agree that your selected treatment plan may include recurring shipments and corresponding charges processed automatically at the refill intervals confirmed by your provider. You authorize Admired and its pharmacy partners to process such payments using your approved payment method on file until you cancel or modify your plan.

You may pause, modify, or cancel future refills at any time through your account or by contacting Admired Support before your next billing date. No hidden fees will ever apply; all pricing, quantities, and shipment details are disclosed prior to each refill.

Admired remains committed to transparency, patient convenience, and responsible coordination of care. The goal of any ongoing program is to maintain continuity of treatment while providing flexibility and control for every patient.

13.  Client’s Financial Responsibility 

You understand and agree to pay the Company the amount owed for all services, including the provider and pharmacy services, in a prompt manner. All failed charged or late payments may incur an additional charge at the sole discretion of the Company. 

You will be presented with a payment page where you will need to enter the necessary details, including your card number, expiration date, CVV code, and billing address. It is important to ensure that you provide accurate and up-to-date information to avoid any transaction issues.

Once you have entered the required details, the payment system the Company utilizes will securely transmit the information to the payment processor for authorization. You will then receive a confirmation of the successful transaction, and the Company will initiate the process of fulfilling your order with their affiliates. It is worth noting that reputable online retailers prioritize the security of their customers' payment information, often employing encryption technologies and following industry-standard security protocols to protect sensitive data during transmission.

14.  Prohibited Use

You are prohibited from using or attempting to use the Service (i) for any unlawful, unauthorized, fraudulent or malicious purpose, (ii) in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii) in any manner that could interfere with any other party’s use and enjoyment of the Service, (iv) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means, (v) to access systems, data, or information not intended by the Company to be made accessible to a user, (vi) to obtain any materials, or information through any means not intentionally made available by the Company, (vii) to reverse engineer, disassemble or decompile any section or technology on the Service, or (viii) for any use other than the business purpose for which it was intended.

In addition, in connection with your use of the Service, you agree you will not:     (a) upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Company representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use the Service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Service by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of the Service or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute or reproduce any content or information on the Service; or (p) assist or permit any person in engaging in any of these activities.

The Company reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of your access and/or account. The Company may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Except as may be provided in the Privacy Policy or prohibited by applicable law, the Company reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Company’s sole discretion.

You agree not to use any of the Company’s proprietary or intellectual property, including brands, logos, copyrighted information, etc. You may only use the Company’s systems, protocols, and affiliates within instructed parameters. You may not use the Company or its platforms to promote yourself, your business, or for any other reason than to seek and receive medical treatment. You agree not to contact the Company’s third-party medical provider except through the Company’s system. Any violation of the Company’s intellectual property rights is grounds for legal action by the Company in a court of proper jurisdiction. If you believe anyone has violated this section, you agree to report it to the Company.

15.  Indemnification

You agree to defend, indemnify, and hold the Company, its employees, independent contractors, subsidiaries, agents, and its third-party affiliates, including medical providers, Telehealth Providers, and Pharmacy Partners harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of this Agreement or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third-party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by the Company.

16.  Governing Law; Dispute Resolution

This Agreement is created and interpreted under the laws of the state of Florida. Under no circumstances may you initiate or join a class action lawsuit against the Company, its employees and agents, or its affiliate providers. The Parties will attempt to resolve any dispute arising under this Agreement first among themselves. If this is unsuccessful, they will submit to binding Arbitration under the rules and procedures of the American Arbitration Association in Miami, Florida. The only exception to this Paragraph 15 is the provision for intellectual property infringement found in Paragraph 13 above. Other than Paragraph 13, you understand and acknowledge that you may not bring a cause of action in a court of law for any issue arising under this Terms and Conditions Agreement.

17.  General Provisions

Severability. If any term or provision of this Agreement is held to be invalid for any reason, the invalidity of that section shall not affect the validity of any other section of this Agreement provided that any invalid provisions are not material to the overall purpose and operation of this Agreement. The remaining provisions of this Agreement shall remain in full force and shall in no way be affected, impaired, or invalidated.

Binding Effect; No Third-Party Beneficiary. This Agreement shall be binding upon and inure to the benefit of the Parties hereto, their successors and permitted assigns. Nothing in this Agreement is intended, nor shall be deemed, to confer any benefits on any third-party, including, without limitation any patients of Practice, nor shall such person or entity have any right to seek, enforce, or recover any right or remedy with respect hereto.

Entire Agreement. This Agreement contains the entire understanding of the Parties concerning the subject matter described herein and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter described herein. This Agreement supersedes any prior written or oral agreements between the Parties concerning the subject matter described herein.  

Assignment.  Neither Party may assign this Agreement, in whole or in part, without the prior written consent of the other Party.  

No Waiver. Any failure of a Party to enforce that Party’s rights under any provision of this Agreement shall not be construed or act as a waiver of said Party’s subsequent right to enforce any of the provisions contained herein.

All my questions have been answered to my satisfaction. I hereby consent to the use of telemedicine in the provision of care and the above terms and conditions. By engaging with Admired, I certify that I am the patient or the legal representative of the patient and am 18 years of age or older, or otherwise legally authorized to consent. I speak and read English, or the person explaining this form to me does and has clearly and thoroughly explained it to me. I have carefully read and understood the above statements. I also understand that this informed consent will become a part of my medical record. 

Addendum

Admired is a 100% online digital platform; therefore, we contract with Telehealth Providers, Pharmacy Partners, and other third-party affiliates. Through the platform, patients may engage the services, products, or treatments that we make available. If in any language, including, but not limited to, the website, member portal, videos, social media, emails, and any additional related medium where we mention "our providers," "our doctors," "our treatments," "our medications," "our prescriptions," “our products,” and the like, it is merely out of error.

Last Updated 11/7/2025

At Admired, our goal is to simplify access to quality healthcare while maintaining the same level of professionalism, privacy, and reliability you would expect from an in-person experience. We recognize that many health concerns are not one-time issues—they often require consistent care, regular follow-ups, and a dependable supply of prescribed medication to achieve lasting results.

Our platform is designed to make that process more comfortable, convenient, and predictable. Instead of navigating clinic visits, scheduling conflicts, and pharmacy lines, you can complete your consultation discreetly online and have your prescribed medication shipped directly to your door. Admired partners with independent, U.S.-licensed healthcare professionals who review your information, determine whether treatment is appropriate, and if prescribed, issue prescriptions that best align with your health goals and medical history.

Ongoing care doesn’t necessarily mean daily communication or constant check-ins—it simply means your treatment is managed as a continuing relationship between you, your provider, and your pharmacy partner. This ensures your medication plan remains consistent, dosages are reviewed for safety, and refills are coordinated on schedule so you never have to experience gaps in therapy. Many patients find this approach easier, more affordable, and more discreet than traditional office-based care.

Admired’s role is to coordinate and facilitate that process. We are not a medical provider or pharmacy; instead, we bring together licensed clinicians, pharmacy partners, and technology to help you access care efficiently and securely. This model helps preserve quality while offering the flexibility to manage your treatment from the comfort of home—whether you’re continuing an existing therapy or beginning a new one.

Some treatment plans may include recurring shipments of prescribed medication (“Refill Program”). By completing your purchase, you agree that recurring charges may occur automatically at the refill intervals confirmed by your provider. Your provider will determine the appropriate supply amount and refill schedule to ensure safe, effective care. You may pause, modify, or cancel future refills at any time through your account or by contacting our support team before your next billing date.

Admired is committed to transparency, flexibility, and patient satisfaction. We believe healthcare should be simple, clear, and free of hidden fees or confusion. Every shipment, price, and renewal schedule is clearly communicated in advance, and your participation in any ongoing care plan is always under your control. Our goal is to make your experience seamless and reassuring—so you can focus on your health while we handle the details of coordination, delivery, and support.lth Providers, Pharmacy Partners, and other third-party affiliates. Through the platform, patients may engage the services, products, or treatments that we make available. If in any language, including, but not limited to, the website, member portal, videos, social media, emails, and any additional related medium where we mention "our providers," "our doctors," "our treatments," "our medications," "our prescriptions," “our products,” and the like, it is merely out of error.

Last updated: 7/23/2023

Introduction

Forecast Care Services LLC ("Admired.com" "we," or "us") owns and operates websites (the "Websites") (collectively, the " Platform"). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content ("Content"), any products or services provided through the Platform or otherwise by Admired.com, and any affiliated website, software or application owned or operated by Admired.com (collectively, including the Platform and the Content, the "Service") are subject to this Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Admired.com Terms and Conditions ("Terms and Conditions").

We are committed to respecting the privacy of users of the Service. We created this Privacy Policy ( "Privacy Policy" ) to tell you how Admired.com collects, uses and discloses information in order to provide you with the Service.

By creating, registering, or logging into an account through the Service, or otherwise accessing or using the Service, you are acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the "Last updated" date of the Privacy Policy.

If you are using the Service on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on such individual's behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy.

Limitations on Use by Minors

Our Service is generally intended for use by individuals who are at least eighteen (18) years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual utilizes the Service. Individuals who are between the ages of thirteen (13) and eighteen (18) (or such older age of majority) may use the Service for the sole purpose of obtaining a medical consultation for the treatment of acne using topical skincare products (to the extent made available) if a parent or legal guardian provides consent to such use in accordance with the requirements set forth in our Terms and Conditions and the Service. The Service is not designed or intended to attract, and is not directed to, children under thirteen (13) years of age. If we obtain actual knowledge that we have collected personal information through the Platform from a person under thirteen (13) years of age, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

Furthermore, if you are under sixteen (16) years of age, then you (or your parent or legal guardian if you are under age 13) may at any time request that we remove content or information about you that is posted on the Platform. Please submit any such request ("Request for Removal of Minor Information") to either of the following:

1. By mail: Admired.com 1201 N Market St Suite 111 Wilmington, DE, 19801, with a subject line of "Removal of Minor Information. If you send by mail, please send by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking.
2. By email: [email protected], with a subject line of "Removal of Minor Information"

For each Request for Removal of Minor Information, please state "Removal of Minor Information" in the email or letter subject line, and clearly state the following in the body of the request:

1. The nature of your request
2. The identity of the content or information to be removed
3. The location of the content or information on the Platform (e.g. by providing the URL)
4. That the request is related to the "Removal of Minor Information"
5. Your name, street address, city, state, zip code and email address, and whether you prefer to receive a response to your request by mail or email

We will not accept any Request for Removal of Minor Information via telephone or facsimile. Admired.com is not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Admired.com to maintain the content or information; when Admired.com maintains the content or information on behalf of your Providers (as defined in our Terms and Conditions) as part of your electronic medical record; when the content or information is stored on or posted to the Site by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when Admired.com anonymizes the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of Admired.com' voluntary practices concerning the collection of personal information through the Service from certain minors, and is not intended to be an admission that Admired.com is subject to the Children's Online Privacy Protection Act, the Federal Trade Commission's Children's Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

Protected Health Information

When you contact or set up an account with Admired.com, you are creating a direct customer relationship with Admired.com that enables you to access and/or utilize the various functions of the Platform and the Service as a user. As part of that relationship, you provide information to Admired.com, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, that we do not consider to be "protected health information" or "medical information".

However, in using certain components of the Service, you may also provide certain health or medical information that may be protected under applicable laws. Admired.com is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, " HIPAA"). One or more of the Labs, Pharmacies or Medical Groups (as defined in our Terms and Conditions) may or may not be a "covered entity" or "business associate" under HIPAA, and Admired.com may in some cases be a "business associate" of a Pharmacy or Medical Group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with Admired.com, the Medical Groups, the Providers, the Labs, or the Pharmacies. To the extent Admired.com is deemed a "business associate" however, and solely in its role as a business associate, Admired.com, may be subject to certain provisions of HIPAA with respect to "protected health information," as defined under HIPAA, that you provide to Admired.com, the Medical Group or the Providers (" PHI"). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, "Protected Information" ), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.

The Medical Groups and Providers adhere to HIPAA and other privacy laws that detail how they use and disclose Protected Information. By accessing or using any part of the Service, you acknowledge receipt of this Privacy Policy.

By accessing or using any part of the Service, you understand that even if HIPAA does apply to Admired.com, the Medical Groups, the Providers, the Labs, or the Pharmacies, any information that you submit to Admired.com that is not intended and used solely for the provision of diagnosis and treatment by the Medical Group and Providers, laboratory services by the Labs or prescription fulfillment by the Pharmacies, is not considered Protected Health Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, information you provide to Admired.com in order to register and set up an account on the Platform, including name, username, email address, shipping address and phone number, are not considered Protected Information.

Collection of Personal Information

The personal data we collect depends on how you interact with us, the services you use, and the choices you make. 

We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.

Information you provide directly. We collect personal data you provide to us. For example:

1. Name and contact information, such as your name, email address, phone number, and billing and physical addresses.
2. Demographic data, such as your gender, date of birth, and zip code.
3. Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram)
4. Payment information, such as your credit card number, financial account information, and other payment details.
5. Content and files, such as photographs, videos, documents, and other files you upload to our Service. This includes email messages and other communications you send to us.
6. Sensitive Personal Information
   • Government ID. We may collect government-issued identifiers such as driver’s license, passport number, and social security numbers.
   • Photographic or video images submitted for identification or non-diagnosis or treatment purposes, including photographs of your driver’s license or passport
   • Account access information. We collect information such as a username or account number in combination with a password, security or access code, or other credential that allows access to an account.
   • Sensitive demographic data. We collect information about racial or ethnic origin.
   • Contents of communications. We collect the contents of communications that you make via our Services.
   • Biometric information. We or our service providers may use biometric information to verify your identity prior to your use of our Services.
   • Health data. We collect and analyze information concerning your health.
   • Sexuality. We collect and analyze information about your sex life or sexual orientation.

Information we collect automatically. When you use our services, we collect some information automatically. For example:

1. Identifiers and device information. When you visit our websites, our web servers automatically log your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address); device type; and your device’s operating system, browser, and other software including type, version, language, settings, and configuration. As further described in the “Cookies, Mobile IDs, and Similar Technologies” section below, our websites and online services store and retrieve cookie identifiers, mobile IDs, and other data.
2. Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our apps or online services. This information may include precise geolocation data, meaning data derived from a device and that is used to locate you within a circle with a radius of 1,850 feet or less, which is considered a type of sensitive personal information.
3. Usage data. We automatically log your activity on our websites, apps and connected products, including the URL of the website from which you came to our sites, pages you viewed, how long you spent on a page, access times, and other details about your use of and actions on our website. In some instances, such usage data may be sensitive personal information if it relates to browsing activity on health-specific sites.

Information we create or generate. We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”). For example, we infer your general geographic location (such as city, state, and country) based on your IP address.

Information we obtain from third-party sources. We also obtain the types of information described above from third parties. These third-party sources include, for example: 

1. Third-party partners.  Third-party applications and services, including social networks you choose to connect with or interact with through our services. 
2. Co-branding/marketing partners.  Partners with which we offer co-branded services or engage in joint marketing activities. 
3. Service providers.  Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address. 
4. Publicly available sources.  Public sources of information such as open government databases.

When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.

Admired.com provides management services to the medical providers you may access through our Services. As a result, we may store additional health information on their behalf, including your medical record, communications with providers, and medical history.

Cookies, Mobile IDs, and Similar Technologies

We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our websites and online services and to help collect data, including usage data, identifiers, and device information.  

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server. 

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. We also include web beacons in our email messages or newsletters to tell us if you open and act on them. 

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics and advertising partners to access these mobile IDs. 

How do we and our partners use cookies and similar technologies?

We, and our analytics and advertising partners, use these technologies in our websites, apps, and online services to collect personal data (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services, including personal data about your online activities over time and across different websites or online services. This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the data we collect or infer with third parties for these purposes. For more information about the third-party analytics and advertising partners that collect personal information on our services, please see the “Our Disclosure of Personal Data” section of this statement.  

What controls are available?

There are a range of cookie and related controls available through browsers, mobile operating systems, and elsewhere. See the “Choice and Control of Personal Data” section below for details.  

Use of Information

We use the personal data we collect for purposes described in this privacy statement or as otherwise disclosed to you, subject to the limitations addressed in the Protected Health Information Section above. For example, we use personal data for the following purposes:

We may de-identify your information and use, create and sell such de-identified information or any business or other purpose not prohibited by applicable law.

Disclosure of Information

We disclose personal data with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized. Subject to the limitations described in the Protected Health Information section above, we may disclose your information to third parties in connection with the provision of our Service or as otherwise permitted or required by law. For example, we may disclose your information to:

1. Service providers. We provide personal data to vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions.   
2. Financial services & payment processing. When you provide payment data, for example to make a purchase, we will disclose payment and transactional data to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, analytics, or other related financial services. 
3. Affiliates. We enable access to personal data across our subsidiaries, affiliates, and related companies, for example, where we share common data systems or where access helps us to provide our services and operate our business.  
4. The Labs, Pharmacies, Medical Groups, or their Providers. We facilitate information sharing between you and the Medical Groups to enable them to provide services to you via the Service and to collect payment on their behalf.
5. Corporate transactions. We may disclose personal data as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.  
6. Legal and law enforcement. We will access, disclose, and preserve personal data when we believe that doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.  
7. Security, safety, and protecting rights. We will disclose personal data if we believe it is necessary to:
   • protect our customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
   • operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
   • protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies. 

Third party analytics and advertising companies also collect personal data through our website and apps including identifiers and device information (such as cookie IDs, device IDs, and IP address), geolocation data, usage data, and inferences based on and associated with that data, as described in the “Cookies” section of this statement. These third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.

Other third-party analytics and advertising providers we use on our websites include, for example:

Some of the data disclosures to these third parties may be considered a “sale” or “sharing” of personal information as defined under the laws of California and other U.S. states.  Please see the “Choice and Control” and “California Privacy Rights” sections below for more details.  

Please note that some of our services also include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or allow us to share personal data with them, that data is governed by their privacy statements. 

Finally, we may disclose de-identified information in accordance with applicable law. 

SOCIAL MEDIA 

We may provide you the option to connect your account on the Website to your account on some social networking sites for the purpose of logging in, uploading information or enabling certain features on the Website. When logging in using your social network credentials, we may collect the Personally Identifying Information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, locale, friend list and any other information you have made public. Once connected, other users may also be able to see information about your social network, such as the size of your network and your friends, including common friends. By connecting your account on the Website to your account on any social networking site, you hereby consent to the continuous release of information about you to us. We will not send any of your account information to the connected social networking site without first disclosing that to you. Each social network may further allow you to set privacy controls around your information on their system, and our collection of information will always follow such controls and permissions. This feature is subject to continuous change and improvement by us and each social networking site involved, and therefore the available features and shared information are subject to change without notice to you.

We may use hyperlinks on the Website which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s “Like” button, Twitter’s “tweet” button or the Google+, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. If you do not use these buttons, none of your data will be sent to the respective social network’s plugin provider. So for example, when you click on the Facebook’s “Like” button on the Website, Facebook will receive your IP address, the browser version and screenresolution, and the operating system of the device you have used to access the Website. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control.

Online Postings

Certain Personally Identifying Information collected from users may be disclosed as a matter of course as a result of your use of the Website. We may provide areas on the Website where you can post reviews and other information relating to your activities on the Website. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY IDENTIFYING INFORMATION.

Company Communications

We may occasionally use your name and email address to send you notifications regarding new services offered by the Website that we think you may find valuable. We may also send you service-related announcements from time to time through the general operation of the service. Generally, you may opt out of such emails at the time of registration or through your account settings, though this may not opt you out of all emails, such as notices about your account, including service announcements and administrative messages.

General Use by Company

Company uses the Personally Identifying Information in the file we maintain about you, and other information we obtain from your current and past activities on the Website (1) to deliver the products and services that you have requested; (2) to manage your account and provide you with customer support; (3) to communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliate companies or other third parties; (4) to develop and display content and advertising tailored to your interests on the Website and other sites; (5) to resolve disputes and troubleshoot problems; (6) to measure consumer interest in our services; (7) to inform you of updates; (8) to customize your experience; (9) to detect and protect us against error, fraud and other criminal activity; (10) to enforce our Terms of Use; and (11) to do as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems. In particular, we may examine your Personally Identifying Information to identify users using multiple user IDs or aliases. We may compare and review your Personally Identifying Information for accuracy and to detect errors and omissions. We may use financial information or payment method to process payment for any purchases made on the Website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business.

Choice and control of personal data

We provide a variety of ways for you to control the personal data we hold about you, including choices about how we use that data. In some jurisdictions, these controls and choices may be enforceable as rights under applicable law.

If you wish to access, copy, download, correct, or delete personal data about you that we hold, please contact us described in the “Contact Us” section below.

You can choose whether to receive promotional communications from us by email or SMS. If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the “Contact Us” section below. These choices do not apply to certain informational communications including surveys and mandatory service communications.

To opt-out from or otherwise control targeted advertising, you can use the Global Privacy Control setting in a web browser or browser extension as described below. You can use the opt-out controls offered by the organizations our advertising partners may participate in, which you can access at:

1. NAI (http://optout.networkadvertising.org)
2. DAA (http://optout.aboutads.info/)

You can use the other cookie or mobile ID controls described below.

These choices are specific to the device or browser you are using. If you access our services from other devices or browsers, take these actions from those systems to ensure your choices apply to the data collected when you use those systems.

Some privacy laws define “sale” broadly to include some the disclosures described in the “Our Disclosure of Personal Data” section above. To opt-out from such data “sales” you can use the Global Privacy Control setting mentioned above.

Your Ability to Change Personally Identifying Information; Account Termination

You may at any time review or change your Personally Identifying Information by going to your account settings (if applicable) or contacting us using the contact information below.  Upon your request, we will deactivate or delete your account and contact information from our active databases. Such information will be deactivated or deleted as soon as practicable based on your account activity and accordance with our deactivation policy and applicable law. To make this request, either go to your account settings (if applicable) or contact us as provided below. We will retain in our files some Personally Identifying Information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our Terms of Use and to comply with legal requirements as is permitted by law. Therefore, you should not expect that all your Personally Identifying Information will be completely removed from our databases in response to your requests. Additionally, we keep a history of changed information to investigate suspected fraud with your account.

COLLECTION AND USE OF INFORMATION BY THIRD PARTIES GENERALLY

Company prohibits its employees, contractors, and affiliates from disclosing Personally Identifying Information received from Company, other than in accordance with this Privacy Policy. However, third parties are under no obligation to comply with this Privacy Policy with respect to Personally Identifying Information that users provide directly to those third parties, or that those third parties collect for themselves. These third parties include advertisers, providers of services, utilities, widgets and a variety of other third-party applications accessible through the Website. Company neither owns nor controls the third-party websites and applications accessible through the Website. Thus, this Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Website, directly through the Website or otherwise, and before providing any Personally Identifying Information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for that website or application, and should take those steps necessary to, in those users’ discretion, protect their privacy.

Browser or platform controls.

Cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.

Global Privacy Control. Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control that is recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.

Do Not Track. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit indicating you do not wish to be tracked. Unlike the GPC described above, there is not a common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.

Mobile advertising ID controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.

Email web beacons. Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images.

Except for the automated controls described above, if you send us a request to exercise your rights or these choices, to the extent permitted by applicable law, we may decline requests in certain cases. For example, we may decline requests where granting the request would be prohibited by law, could adversely affect the privacy or other rights of another person, would reveal a trade secret or other confidential information, or would interfere with a legal or business obligation that requires retention or use of the data. Further, we may decline a request where we are unable to authenticate you as the person to whom the data relates, the request is unreasonable or excessive, or where otherwise permitted by applicable law.

Finally, please note that this Privacy Policy applies only to your “personal information,” which is separate from “medical information” or “protected health information.”

Data Retention

Admired.com may retain your information for as long as it believes necessary; as long as necessary to comply with its legal obligations, resolve disputes, and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of the Service or Admired.com. Admired.com may dispose of or delete any such information at any time except as set forth in any other agreement or document executed by Admired.com or as required by law.

Similarly, the Medical Groups and Providers may retain your information for as long as they believe necessary; as long as necessary to comply with their respective legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of the Medical Groups and Providers. The Medical Groups and Providers may dispose of or delete any such information at any time except as set forth in any other agreement or document executed by the Medical Groups or Providers or as required by law.

Transactions

In connection with any transaction that you conduct through the Service (e.g., the purchase or sale of any products or services on or through the Service), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant Admired.com without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to third parties (e.g., payment processing companies, buyers on the Service, sellers on the Service) for the purpose of facilitating the transaction.

All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by Admired.com' third-party online payment processing vendor, Stripe ("Stripe"). Additional information about Stripe, its privacy policy and its information security measures (collectively, the "Stripe Policies") should be available on the Stripe website located at https://stripe.com/us/privacy or by contacting Stipe directly. Reference is made to the Stripe Policies for informational purposes only and are in no way incorporated into or made a part of this Privacy Policy. Admired.com' relationship with Stripe, if any, is merely contractual in nature, as Stripe nothing more than a third-party vendor to Admired.com and is in no way subject to Admired.com' direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

Jurisdictional Issues

The Service may only be used within certain states within the United States as described in our Terms and Conditions. Accordingly, this Privacy Policy, and our collection, use, and disclosure of your information, is governed by U.S. law.

Notice to Users Outside the United States

The Website is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our Website from other jurisdictions, please be advised that you may be viewed as transferring your personal information to us in the United States, and by using our Website, you consent to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Website and your agreements with us. Any persons accessing our Website from any jurisdiction with laws or regulations governing the use of the Internet (including personal data collection, use and disclosure), different from those of the jurisdictions mentioned above may only use the Website in a manner lawful in their jurisdiction. If your use of the Website would be unlawful in your jurisdiction, please do not use the Website. Further, note that your jurisdiction may offer a more limited or different level of protection with respect to the privacy of your data.

BY USING OR ACCESSING THE WEBSITE, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

California Residents

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (CCPA), you have certain rights with respect to that information.  

Notice at Collection. At or before the time of collection, you have a right to receive notice of our practices, including the categories of personal information and sensitive personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find those details in this statement by clicking on the above links.  

Right to Know. You have a right to request that we disclose to you the personal information we have collected about you.  You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information.  Note that we have provided much of this information in this privacy statement. You may make such a “request to know” by emailing us at [email protected]

Rights to Request Correction or Deletion. You also have rights to request that we correct inaccurate personal information and that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request to correct or delete, email us at [email protected].

Right to Opt-Out / “Do Not Sell or Share My Personal Information”. You have a right to opt-out from future “sales” or “sharing” of personal information as those terms are defined by the CCPA.

Note that the CCPA defines “sell,” “share,” and “personal information” very broadly, and some of our data sharing described in this privacy statement may be considered a “sale” or “sharing” under those definitions. In particular, we let advertising and analytics providers collect identifiers (IP addresses, cookie IDs, and mobile IDs), activity data (browsing, clicks, app usage), device data, and geolocation data through our sites and apps when you use our online services, but do not “sell” or “share” any other types of personal information. If you do not wish for us or our partners to “sell” or “share” personal information relating to your visits to our sites for advertising purposes, you can make your request by clicking on the “Do Not Sell or Share My Personal Information” link at the bottom of the page or using a Global Privacy Control. If you opt-out using these choices, we will not share or make available such personal information in ways that are considered a “sale” or “sharing” under the CCPA.  However, we will continue to make available to our partners (acting as our service providers) some personal information to help us perform advertising-related functions. Further, using these choices will not opt you out of the use of previously “sold” or “shared” personal information or stop all interest-based advertising.]21   

We do not knowingly sell or share the personal information of minors under 16 years of age.

Right to Limit Use and Disclosure of Sensitive Personal Information. You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law.

To opt-out from such additional purposes, please visit click on “Your Privacy Choices” page or use the Global Privacy Control described in the “Choice and Control” section of this statement.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Further, to provide, correct, or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.

Finally, you have a right to not be discriminated against for exercising these rights set out in the CCPA. 

Additionally, under California Civil Code section 1798.83, also known as the “Shine the Light” law, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes (“California Customers”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.  

Please be aware that we do not disclose personal information to any third parties for their direct marketing purposes as defined by this law.

SECURITY

We use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse.  However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protect all information on the Website as is necessary. However, you are responsible for maintaining the confidentiality of your Personally Identifying Information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.

Despite our efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.  We do not utilize encryption systems for emails from us to you.  Therefore, we make no representations or warranties regarding the sufficiency of the above security measures. No data transmission over the Internet or through mobile devices can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, we cannot ensure or warrant the security of any information you transmit to us on the Website.  There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Therefore, the Company is not responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction. If you have reason to believe that the security of your Account has been compromised, please notify us immediately in accordance with the "Contacting Us" section below.

PRIVACY POLICY CHANGES

Company may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to Company’s Privacy Policy will be reflected on this page and the date new versions are posted will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy each time you visit, access or use the Service. Company will always post new versions of the Privacy Policy on the Website. However, Company may, as determined in its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact information.

Miscellaneous

When using the Service, you may choose not to provide us with certain information, but this may limit the features you are able to use or may prevent you from using the Service all together. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt out, we may still send you Service-related communications. We do not currently respond to web browser "do not track" signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

Effective Date

This Privacy Policy is effective as of July 23, 2023, and was last updated on July 23, 2023.

Contacting Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected] or physical mail.

Admired.com – Privacy Officer
1201 North Market Street, Suite 111

Wilmington, DE 19801

We will not retaliate against you for filing a complaint.

I understand that Telehealth is a mode of delivering health care services via communication technologies (e.g., internet or cellphone) to facilitate diagnosis, consultation, treatment, education, care management, and self-management of a patient’s health care.

If you are experiencing a medical emergency or any life-threatening situation such as contemplating suicide, CALL 911 OR THE 988 SUICIDE & CRISIS LIFELINE AT 988.

I understand and agree to the following:

1. I understand that Forecast Care Serivces, LLC 1201 North Market Street, Suite 111 Wilmington, DE 19801 ( “Admired”) is a healthcare platform that contracts with Openloop Healthcare Partners 317 6th Avenue, Suite 400, Des Moines, Iowa 50309 ("Telehealth Providers"), which render telehealth services, engage licensed practitioners, and ensure compliance with applicable telehealth law.
2. I understand that Admired is not a healthcare provider, and engaging with Admired does NOT create a provider-patient relationship. I understand that Admired is a digital platform that coordinates and facilitates clients by connecting them with experienced licensed healthcare professionals to manage different aspects of their healthcare and wellness experience via the Telehealth Providers.
3. I understand that prescription products require an online consultation with the Telehealth Providers who will determine if a prescription is appropriate.
4. I understand that during the relationship with the Telehealth Providers, I may not receive a prescription if it is medically not appropriate. If a medical provider denies your treatment, we will refund the cost of the medication(if applicable).
5. I understand that consultation fees for the Telehealth Providers to evaluate your treatment are non-refundable.
6. I understand that telehealth services are conducted through videoconferencing, telephonic, and asynchronous technology and I'm aware that the Telehealth Providers will not be present in the room with me. 
7. I understand there are potential risks to the use of Telehealth technology, including but not limited to, interruptions, delays, unauthorized access, and or other technical difficulties.  I understand that either my Telehealth Provider or I can discontinue the Telehealth appointment if the technical connections are not adequate for my visit.
8. I understand that I could seek an in-office visit elsewhere rather than obtain care from Telehealth Provider, and I am choosing to participate in a Telehealth consultation through Admired, a business associate of Openloop Healthcare Partners, PC, Openloop Healthcare Partners, PC, Openloop Healthcare Partners California, PC, Openloop Healthcare Partners Colorado, PC, Openloop Healthcare Partners New Jersey, PC, Openloop Healthcare Partners Wisconsin SC, Reliant.MD Medical Associates, PLLC, Reliant.MD Medical Associates California, PC, Reliant.MD Medical Associates Colorado, PC, Reliant.MD Medical Associates New Jersey, PC, Reliant.MD Medical Associates Wisconsin, SC, MECNB Physician Services, PC, MECNB Physician Services California, PC, MECNB Physician Services Colorado, PC, MECNB Physician Services New Jersey, PC, and MECNB Physician Services, SC collectively referred to as "Telehealth Providers".
9. To protect the confidentiality of my health information, I agree to undertake my Telehealth consultation in a private location, and I understand that my Telehealth provider will similarly be in a private location.
10. I understand that I am responsible for payment of any amounts due and owing resulting from my Telehealth visit.
11. In an emergent situation, I understand that the responsibility of my Telehealth provider may be to direct me to emergency medical services, such as an emergency room.
12. I understand that I am free to obtain my medical examination from another healthcare provider that is not associated with Admired
13. I understand that Admired also has a commercial relationship with GoGomeds LLC ( 525 Alexandria Pike Suite 100 Southgate,KY 41071 (888)-795-5826 ("Pharmacy Partners") and will use them as pharmacy partners to fulfill my order directly to my door. I am free to obtain my prescription from any pharmacy of my choice by contacting our support team via the member portal.
14. I understand that prescriptions may be filled by and transferred between the Pharmacy Partners on my behalf. I agree to pay the full cost associated with the use of the Service, including any prescription I may receive, and will not attempt to submit a claim to Medicare, any other federal payor, or any state or private insurer.
15. I understand that the Standard review turnaround time reflects the expected timeframe for review by Telehealth Providers under normal processing conditions. While timing may vary based on request volume and the type of treatment, most requests are reviewed within 24 hours, and many are completed the same day if submitted early.
16. I understand that any service, treatment, add-on, or upgrade labeled as “Express” refers solely to administrative or operational prioritization, such as earlier placement in the queue for review by Telehealth Providers. It does not imply clinical urgency, faster medical evaluation, or guaranteed prescribing outcomes. All medical decisions are made by Telehealth Providers based on their clinical judgment and standard care protocols. Express Service may be included in the base price for certain treatments or offered as a paid upgrade.
17. For treatments with local pharmacy pickup, “flat-fee” refers to a single fixed payment for a telehealth consultation with a licensed provider. This includes medical evaluation, related patient support, and, if medically appropriate, a prescription. The fee does not include the cost of medication and does not guarantee that a prescription will be issued.
18. Patients with an active treatment plan (i.e., those who have completed a consultation) receive access to 24/7 patient support for any follow-up questions or concerns related to their care — regardless of which provider evaluated them or the duration of the treatment.

I certify:

1. That I have read, accepted and agreed to the above and/or had it explained to me and hereby grant agency authority to any party who clicks on either a checkmark, any "I agree" form entry option or otherwise indicates acceptance to this consent by me or someone on my behalf.
2. That I understand the risks and benefits of a Telehealth appointment
3. That I have been given the opportunity to ask questions and that such questions have been answered to my satisfaction.

CONSENT TO TEXT OR EMAIL USAGE FOR APPOINTMENT REMINDERS AND OTHER HEALTHCARE REMINDERS

By proceeding forward with your online consultation,  I consent to receive text messages from Admired, Telehealth Providers or Pharmacy Partners mentioned above at my phone number or email to receive communication related to treatment, orders, subscriptions, medications, prescriptions, appointment reminders, general health reminders/alerts, automated system messages, or any type of communication related to the user experience of either Admired, Telehealth Providers or Pharmacy Partners. I understand that this request is to receive emails and/or text messages which will apply to all future communication unless I request a change in writing. I also acknowledge this means of communication is not considered secure for the transmission of private information.

This notice outlines your protected health information maintained by our Telehealth Providers(defined below). It highlights how this protected health information may be used, and what your rights are.

Please review carefully and ask any questions prior to proceeding.

Before proceeding, I understand and agree to the following:

1. I understand that Forecast Care Serivces, LLC 1201 North Market Street, Suite 111 Wilmington, DE 19801 (302)-365-0174 ( “Admired”) is a digital platform that contracts with Openloop Healthcare Partners 317 6th Avenue, Suite 400, Des Moines, Iowa 50309 and also includes the following affiliated entities: Openloop Healthcare Partners, PC, Openloop Healthcare Partners California, PC, Openloop Healthcare Partners Colorado, PC, Openloop Healthcare Partners New Jersey, PC, Openloop Healthcare Partners Wisconsin SC, Reliant.MD Medical Associates, PLLC, Reliant.MD Medical Associates California, PC, Reliant.MD Medical Associates Colorado, PC, Reliant.MD Medical Associates New Jersey, PC, Reliant.MD Medical Associates Wisconsin, SC, MECNB Physician Services, PC, MECNB Physician Services California, PC, MECNB Physician Services Colorado, PC, MECNB Physician Services New Jersey, PC, and MECNB Physician Services, SC collectively referred to as "Telehealth Providers", "we", or "our", or "us", which render telehealth services, engage licensed practitioners, and ensure compliance with applicable telehealth law.
2. I understand that Admired is not a healthcare provider, and engaging with Admired does NOT create a provider-patient relationship.
3. I understand that Admired is a digital platform that coordinates and facilitates clients by connecting them with experienced licensed healthcare professionals to manage different aspects of their healthcare and wellness experience via the Telehealth Providers.
4. I understand that I could seek an in-office visit elsewhere rather than obtain care from Telehealth Providers, and I am choosing to participate in a Telehealth consultation through Admired, acting only as a business associate of the Telehealth Providers.
5. I understand that this notice has been solely written by the Telehealth Providers mentioned above and Admired has been asked to make this notice publicly available for all visitors.
6. I understand that If I have any questions related to the relationship mentioned above, I may contact the "Telehealth Providers" with Questions about this notice.

By engaging with Admired I certify:

1. That I have read the above and/or had it explained to me and give my acknowledgement, consent and confirmation of receipt of this HIPAA Privacy Notice provided by the Telehealth Providers.
   
2. That I have been given the opportunity to ask questions and that such questions have been answered to my satisfaction.

Any content below this line has been written and provided by the Telehealth Providers mentioned above.

PLEDGE REGARDING PROTECTED HEALTH INFORMATION:
The Telehealth Providers understand that protected health information about you and your health is personal. We are committed to protecting health information about you. This Notice applies to all of the records of your care generated by Telehealth Providers, whether made by Telehealth Providers personnel or your personal doctor or other health care provider. This Notice will tell you about the ways in which we may use and disclose protected health information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of protected health information. The law requires us to:

• Make sure that protected health information that identifies you is kept private
• Notify you about how we protect protected health information about you
• Explain how, when and why we use and disclose protected health information
• Follow the terms of the Notice that is currently in effect.

We are required to follow the procedures in this Notice. We reserve the right to change the terms of this Notice and to make new notice provisions effective for all protected health information that we maintain by:

• Posting the revised Notice in our office
• Making copies of the revised Notice available upon request
• Posting the revised Notice on this page

HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION ABOUT YOU
The following categories describe different ways that we use and disclose protected health information without your written authorization.

For Treatment: We may use protected health information about you to provide you with, coordinate or manage your medical treatment or services. We may disclose protected health information about you to doctors, nurses, technicians, medical students, or other personnel who are involved in taking care of you. Telehealth Providers staff may also share protected health information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays. We also may disclose protected health information about you to people outside the Telehealth Providers office who may be involved in your medical care. We may use and disclose protected health information to contact you as a reminder that you have an appointment for treatment or medical care at Telehealth Providers. We may use and disclose protected health information to tell you about or recommend possible treatment options or alternatives or health-related benefits or services.

For Payment for Services: We may use and disclose protected health information about you so that the treatment and services you receive at Telehealth Providers may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about services you received at Telehealth Providers so your health plan will pay us or reimburse you for the service. We may also tell your health plan about the services you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

For Health Care Operations: We may use and disclose protected health information about you for Telehealth Providers health care operations, such as our quality assessment and improvement activities, case management, coordination of care, business planning, customer services and other activities. These uses and disclosures are necessary to run the facility, reduce health care costs, and make sure that all of our patients receive quality care. We may also combine protected health information about many Telehealth Providers patients to decide what additional services Telehealth Providers should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students, and other Telehealth Providers personnel for review and learning purposes. We may also combine the protected health information we have with protected health information from other health care facilities to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of protected health information so others may use it to study healthcare and health care delivery without learning who the specific patients are. We may also contact you as part of a fundraising effort. Subject to applicable state law, in some limited situations the law allows or requires us to use or disclose your health information for purposes beyond treatment, payment, and operations. However, some of the disclosures set forth below may never occur at our facilities.

As Required By Law: We will disclose protected health information about you when required to do so by federal, state or local law.

Research: We may disclose your PHI to researchers when their research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.
Health Risks: We may disclose protected health information about you to a government authority if we reasonably believe you are a victim of abuse, neglect, or domestic violence. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent or lessen a serious and imminent threat to you or another person.

Judicial and Administrative Proceedings: If you are involved in a lawsuit or dispute, we may disclose your information in response to a court or administrative order. We may also disclose health information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made, either by us or the requesting party, to tell you about the request or to obtain an order protecting the information requested.
Business Associates: We may disclose information to business associates who perform services on our behalf (such as billing companies); however, we require them to appropriately safeguard your information. Public Health. As required by law, we may disclose your protected health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

To Avert a Serious Threat to Health or Safety: We may use and disclose protected health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Health Oversight Activities: We may disclose health information to a health oversight agency for activities authorized by law. These activities include audits, investigations, and inspections, which may be necessary for licensure and for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Law Enforcement: We may release protected health information as required by law, or in response to an order or warrant of a court, a subpoena, or an administrative request. We may also disclose protected health information in response to a request related to identification or location of an individual, victims of crime, decedents, or a crime on the premises.

Organ and Tissue Donation: If you are an organ donor, we may release protected health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank to facilitate organ or tissue donation and transplantation.

Special Government Functions: If you are a member of the armed forces, we may release protected health information about you if it relates to military and veterans’ activities. We may also release your protected health information for national security and intelligence purposes, protective services for the President, and medical suitability or determinations of the Department of State.

Coroners, Medical Examiners, and Funeral Directors: We may release protected health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also disclose protected health information to funeral directors consistent with applicable law to enable them to carry out their duties.

Correctional Institutions and Other Law Enforcement Custodial Situations: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release protected health information about you to the correctional institution or law enforcement official as necessary for your or another person’s health and safety.

Worker’s Compensation: We may disclose information as necessary to comply with laws relating to worker’s compensation or other similar programs established by law.

Food and Drug Administration: We may disclose to the FDA, or persons under the jurisdiction of the FDA, protected health information relative to adverse events with respect to drugs, foods, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

YOU CAN OBJECT TO CERTAIN USES AND DISCLOSURES.
Unless you object, or request that only a limited amount or type of information be shared, we may use or disclose protected health information about you in the following circumstances:

We may share with a family member, relative, friend, or other person identified by you protected health information directly relevant to that person’s involvement in your care or payment for your care. We may also share information to notify these individuals of your location, general condition or death.

We may share information with a public or private agency (such as the American Red Cross) for disaster relief purposes. Even if you object, we may still share this information if necessary for the emergency circumstances.

If you would like to object to use and disclosure of protected health information in these circumstances, please call or write to our contact person listed on page 1 of this Notice.

YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION ABOUT YOU.
You have the following rights regarding protected health information we maintain about you:
Right to Inspect and Copy: You have the right to inspect and copy protected health information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy protected health information that may be used to make decisions about you, you must submit your request in writing to Telehealth Providers. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request, and we will respond to your request no later than 30 days after receiving it. There are certain situations in which we are not required to comply with your request. In these circumstances, we will respond to you in writing, stating why we will not grant your request and describe any rights you may have to request a review of our denial.

Right to Amend: If you feel that protected health information we have about you is incorrect or incomplete, you may ask us to amend or supplement the information. To request an amendment, your request must be made in writing and submitted to Telehealth Providers. In addition, you must provide a reason that supports your request. We will act on the/ your request for an amendment no later than 60 days after receiving the request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request, and will provide a written denial to you. In addition, we may deny your request if you ask us to amend information that:

Was not created by us, unless the person or entity that created the information is no longer available to make the amendment

Is not part of the protected health information kept by Telehealth Providers

Is not part of the information which you would be permitted to inspect and copy, or

We believe is accurate and complete.

Right to an Accounting of Disclosures: You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of protected health information about you. To request this list or accounting of disclosures, you must submit your request in writing to Telehealth Providers. You may ask for disclosures made up to six years before your request (not including disclosures made before June 25, 2014). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We are required to provide a listing of all disclosures except the following:

For your treatment

For billing and collection of payment for your treatment

For health care operations

Made to or request by you, or that you authorized

Occurring as a byproduct of permitted use and disclosures

For national security or intelligence purposes or to correctional institutions or law enforcement regarding inmates

As part of a limited data set of information that does not contain information identifying you

Right to Request Restrictions: You have the right to request a restriction or limitation on the protected health information we use or disclose about you for treatment, payment or health care operations or to persons involved in your care. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment, the disclosure is to the Secretary of the Department of Health and Human Services, or the disclosure is for one of the purposes described on pages 4-5. To request restrictions, you must make your request in writing to Telehealth Providers.

Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to Telehealth Providers. We will accommodate all reasonable requests.

Right to a Paper Copy of This Notice: You have the right to a paper copy of this Notice at any time by contacting Telehealth Providers.

OTHER USES AND DISCLOSURES
We will obtain your written authorization before using or disclosing your protected health information for purposes other than those provide for above (or as otherwise permitted or required by law). You may revoke this authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your information, except to the extent that we have already taken action in reliance on the authorization.

YOU MAY FILE A COMPLAINT ABOUT OUR PRIVACY PRACTICES
If you believe your privacy rights have been violated, you may file a complaint with Telehealth Providers, or file a written complaint with the Secretary of the Department of Health and Human Services. A complaint to the Secretary should be filed within 180 days of the occurrence of the complaint or violation. If you file a complaint, we will not take any action against you or change our treatment of you in any way.